Così FAQs
FOOD & NUTRITION:
Where can I find nutritional information for my favorite Così food?
Visit our Nutrition section for information on your favorite Così offerings.
I have food allergies. Where can I find more information on allergens in your food?
Click here for general Allergen Information. For information on a specific product, choose that product from the Nutrition list.
I have food allergies and have a specific question that your online allergen information doesn’t address. Where can I ask a specific question?
Click Talk to Us and submit your question under “Our Menu”.
I love your bread. Can I have the recipe?
We appreciate your interest, but unfortunately, our bread is based on a two millennia old recipe and is a closely guarded secret.
Can I buy Così Salad dressings or spices?
Not at this time. We appreciate that our guests are interested in Così salad dressings and spice blends, but they are not available for retail sale at this time.
Does Così deliver? Can I call my Così order ahead?
Many Così locations offer delivery and call ahead ordering. Call your nearest Così location for more information.
GENERAL:
Where does the name Così come from?
Così comes from the Mozart opera Così Fan Tutte, which was a favorite of our founder.
What does Così mean? How do you pronounce “Così”?
Così (say cō-see) Fan Tutte roughly translates into English “that which we all do”.
Where can I buy Così products online?
Please visit our online store.
I have a question about my online store order. Who can I contact?
Click Talk to Us and submit your question under “About online ordering”.
Where is the Così corporate office located?
The Così Support Center is located in suburban Chicago. Our mailing address is Così, Inc. 1751 Lake Cook Road Suite 600, Deerfield, IL 60015.
Is Così a public company?
Yes. Così is a traded on the NASDAQ stock exchange under the symbol COSI. You can find more information in our Investor Info section.
I’ve got a product idea for Così. Where can I submit it?
We appreciate ideas from our guests and the general public. Please understand that Così is constantly developing new products and services to offer our guests and may already be working on an idea similar to yours. Submission of your idea is non-confidential, voluntary and constitutes your permission for Così to pursue your idea with no compensation to you. Click Talk to Us and choose “A New Idea”.
I’d like to send Così a sample of my product for sell. Where can I send additional information or the sample?
Product submissions are reviewed through the “A New Idea” submission in Talk to Us.
CATERING:
Where can I find information on catering prices for my local Così restaurant?
Contact your local Così restaurant or email us at catering@getcosi.com or visit our Catering page.
COMMUNITY:
We’re a community group. Does Così offer fundraising opportunities?
Così is proud to support the many community groups in the neighborhoods where our restaurants are located. We support qualifying non-profit 501(c)3 groups with Cosi Benefit Nights where a portion of the proceeds of qualifying sales are donated back to the organization. For more information on Così Benefit Nights, please contact your nearest Così location.
How can I submit a donation or sponsorship request that’s not related to a Benefit Night?
As a restaurant company, we happily provide food donations and gift cards to qualifying 501(c)3 organizations. While we focus on environmental, arts & culture, education and hunger initiatives, we accept donation requests from all community groups in the communities where we do business. To help us manage the large volume of requests that we receive and allow us to maximize our donation budget, we ask that you provide your request in writing 60-90 days in advance via US Mail. Please send your request to Così Cares, Community Donations, 1751 Lake Cook Road #600, Deerfield, IL 60015. Or provide your request and detailed information to
I’m an artist, how can I display artwork in one of your restaurants?
We believe that our restaurants are a reflection of their communities and as such encourage local artists to use them as gallery spaces. While there are guidelines that we closely follow to protect the dining experience, artists find displaying and selling their work at Così locations a satisfying experience. For more information on how you can display artwork at a participating Così location, please contact the General Manager at your nearest Così location.
I’m an art lover. Where can I buy one of the pieces of art that I saw in one of your restaurants?
Please contact the Così location where you saw the art piece. While our restaurants do not handle the transaction, we can put you in contact with the artists whose work was featured.
I’m a musician and I’m in interested in playing at a Così location. Where can I get more information on these opportunities?
Così locations are best suited for acoustic solo performances that enhance the dining experience in our restaurants. Please contact your nearest Così location to find out if your location features live music.
CosìCard®:
How do I register my CosìCard?
Click on CosìCard and choose “Register Your Card”.
How can I see my CosìCard balance?
Click on CosìCard and choose “Manage Your Account”.
I lost my CosìCard. Can it be replaced?
If your lost card was registered on our website, we can verify the issuance of and value on the lost card, and we're happy to replace it for you. Just send us a Talk to Us email, choose " CosìCard" and include your card number for us to transfer your card value and/or rewards to a new CosìCard and mail it to you. Unfortunately, if your lost card was no registered on our website we're unable to replace it.
I forgot to bring my CosìCard the last time I was at the restaurant. Can I still get credit for my visit?
Unfortunately, we can’t credit transactions to your CosìCard after your visit.
I have a few CosìCards with different credits/rewards/values. Can I combine them onto a single card?
Absolutely. Just send us a Talk to Us email and we will work with you to transfer your card values and/or rewards onto your main card.
I earned rewards on my CosìCard, but I can’t redeem them now that the Così near me is closed. What should I do?
Your CosìCard rewards are still valid at our remaining Così locations throughout the country according to the terms of the CosìCard program. Take your CosìCard with you when you travel, or send it to a friend who lives near a Così.
Where can I buy CosìCards for corporate gifts or rewards? Do you offer a discount?
CosìCard's can be purchased in bulk (25 or more) by contacting us through Talk to Us “CosìCard”. Volume discounts and other incentives are available for CosìCards purchased in bulk.
EMPLOYMENT:
Is Così hiring? Can I apply online?
Così is always hiring passionate, friendly and food-loving people. If you would like more information about a Restaurant Manager or Support Center (headquarters) position, click on Career Center where you can share more information about yourself and apply for open positions. For hourly partner positions, you can to print an application that once completed can be brought to your local Così to discuss potential opportunities.
FRANCHISE INFORMATION:
I have a great real estate site that’s perfect for a Così restaurant. Who should I contact?
Please click Talk to Us and submit additional information under "Investing & Franchising" including the exact address, name of the center or development, name of the developer and key contact information.
|
